Dear Liz, We used your daily nanny recruitment service and found it to be very good. We had a very quick response from the time of our initial enquiry to then receiving candidates CVs. We received a good quality choice of CVs and you were very helpful and prompt. We found you to be better than other agencies and were very satisfied with your service. All of your information provided has been incredibly useful. Thank you. Anna Ohlsson, East Grinstead, West Sussex. August 2011

Dear Liz, Thank you for your excellent service. I contacted a number of agencies and received many CVs. However, the only interviews I conducted was with your candidates. I found your information very useful and you were much better than than other agencies. Thank you! Carina Bauer, London, moving to Sussex. April 2011

Dear Liz, Thank you for your excellent responsiveness, understanding of my needs and sending the CV’s through in a very professional way. You were very patient with my busy life. I tried other agencies too, but they never responded! I am absolutely satisfied with the nanny you have provided, and all the information was excellent. I only wish I had known about Harmony At Home sooner! Catherine Ann Jones, Horsham, West Sussex May 2011.

EXCELLENT. All the services provided are ‘top’. Always friendly, and patient with a quick response to all emails and messages. I can’t recommend Harmony At Home highly enough, I have told so many people about this service – you are ‘The Google’ of childcare. A very, very satisfied Shuna Hammocks, Sussex. October 2010.

The Service Provided was very professional, from the initial phone call through to the placement of the Maternity Nurse. The information provided was very useful, and the Maternity Nurse was lovely. My twin girls are in a very good routine now and my confidence levels are now high. Great Service, highly recommend. Lucy Falcon, Kent. August 2010.

Frankie was very helpful and supportive during my search for a nanny to care for my first child. I believe that she genuinely looked for the right match to suit my family and we are very happy with the candidate we have offered the role. She guided me through the process but was also happy to let me make my own arrangements, during the interview process, to ensure that I felt comfortable with the candidates. She has also been able to provide all the necessary templates for contracts and payroll contacts to aid my first venture as an employer. My friend was completely right about this service when she made the recommendation and I wouldn’t hesitate to recommend Harmony to any of my Mummy friends! Catherine Sykes, London, July 2010.

“Professional, reliable and pro-active – Harmony Nannies provides a bespoke service to match nannies with their families which is tailored to individual needs and circumstances.  I would definitely recommend them to my friends.” Jacqui Reid, Sussex, July 2010.

Frankie and Harmony At Home provided a simply flawless solution to resolving our childcare crisis. The girls took to Sue immediately and she has shown herself to be a real gem. We have Frankie to thank for that and for taking the time to find the right candidate to match our more than considerable needs! Frankie’s honest, reliable and dedicated level of service uniquely positions her firm in the market and I would recommend her to anyone looking to hire a nanny or requiring childcare solutions. Top Qualities: Great Results, Personable, High Integrity. James Harding (Chartered FCSI). Sussex, June 2010.

Dear Frankie, It’s been some weeks since we last spoke regarding our nanny “crisis”. I wanted to close the loop for you and send the acknowledgement I promised. Our nanny has settled in well and is a dream with our daughter Jessica. It is nice to have the most recent challenge behind us and life at home back to normal. I wanted to thank you again for all your help when we needed a hand and had been let down. We found your proactive and supportive approach to helping us find a replacement nanny outstanding. The nannies you sourced were all of an extremely high calibre and any of them could have been a match for us with our “picky” criteria. In addition you’re brief on each nanny was accurate and again helpful to us based on our time scale circumstances.

Your approach was more noteworthy as the agency we had been using went completely to ground when their ‘recommended’ nanny did not show up for work without explanation. To this day we have yet to have a return call, explanation or apology after a number of messages and e-mails.

One would assume being in the child care industry all agencies would uphold high values, show empathy and demonstrate care for their clients and especially clients children – the reason for their existence. The contrast between Harmony at Home and the other agencies we’ve used is vast. As a result of our working with you particularly and your response to our situation in our hour of need, means we now actively and willingly advocate you and Harmony at Home. I know if and when we are in need of childcare support again we will come to Harmony at Home first.

I hope the team of customer account managers that work for me can provide this level of service to each of our customers. Wishing you and your team every success in the future. Kind regards, Grant Taylor. May 2010.

I Found Harmony to be very efficient, the nanny provided was very expereinced. It was great that a nanny was found, given that the request was made less tham seven days before tha date required. We used other agencies and found Harmony to be much, much, much better! Thank you. Emma Day. April 2010.

Thank you so much for your help with childcare for our wedding at Chilston Park in March 2010. We only realised we needed childcare for our 3 years old Page Boy Oscar and his 5 year old sister and Flower Girl Lauren the week before the wedding and we are so grateful you were able to accommodate us. Both children were very excited and tired following their big roles so it is a credit to Natasha that she was able to keep them entertained and happy throughout the cocktail reception and wedding breakfast. Natasha took our relaxed attitude on board. Natasha ensured the children never felt restricted, yet they rarely chose to leave their play area due to the fun they were having. I especially wanted to thank Natasha for staying on past the booked time when the speeches overran as this allowed Oscar and Lauren’s parents to enjoy the entire event without worry. We will certainly recommend your services. Gordon Warne, Client. March 2010

Dear Lucy, Thank you for your speedy response and your useful information packs. Kirsty Campbell, parent. Feb 2010

Dear Lucy, You are so much more friendly and personal to talk to than other Nanny Agencies. You really listen. Julia Dear, parent. Feb 2010

Dear Lucy, Many, many thanks for registering me today – it really was lovely to meet you and thank you for all your help! Annie Taylor, Maternity/Doula/Nanny. Feb 2010

As a professional Norland Nanny, I have worked with many agencies over the years. I joined Harmony At Home this year and immediately knew I had found a unique agency. Harmony At Home by far exceeded other agencies with her professionalism, attention to detail, friendliness, and genuine care. So often agencies simply put their available nannies forward for any position, Harmony At Home really took the time to understand my needs and the type of position I was looking for. Harmony At Home was extremely meticulous in the screening process. I was not accepted onto the books until all my references had been thoroughly checked. The team are always available and accessible and this truly makes you feel like you are in good hands. I would recommend this agency to both nannies and families looking for Harmony At Home. Jan 2010

I needed a temporary nanny. I found the service Harmony At Home provided to be excellent and very efficient. They found me a nanny at very short notice, and the kids think that she is great! Ann Kerr, Surrey Dec 2009.

Having just moved house and into a new area, Frankie at Harmony At Home was immensely helpful at a fairly stressful time and I am delighted with the Nanny we have found through Harmony At Home. We found the service Harmony at home provided to be very efficient, comprehensive and better than the other agencies we used. Mrs K Hunt, Sussex. 2009.

The service I received from Harmony At Home was very good. Helpful advice was given, with a prompt response. The standard of candidates was very high, the agency is very professional. Thank you for finding me a Nanny. R Yell, Sussex. 2009.

We used Harmony At Home for the recruitment of our nanny and found the service fabulously efficient. Their staff are friendly and knowledgeable on a personal level. Great advice was given on all areas. A really lovely approach – we will be recommending for a fast track route to ‘Harmony At Home’ – it really works! Thank you so much. Mrs De Grouchy, Chichester. 2009

I used the nanny search and found the service provided to be efficient. I have been very impressed with the service and information provided. Mrs I Overli, Surrey.2009.

We felt the service was very professional and requests were dealt with very promptly. A number of very suitable candidates were available. We used other agencies, and found Harmony At Home to be much better. We are very satisfied with the service, and have also had very positive feedback from prospective nannies too! Julia Heagerty, Ditchling, Sussex. 2009.

Dear Frankie, I just wanted to say a big thank you to you for helping us find our nanny for our son. Things are going very well and she is absolutely wonderful with him. The service provided was excellent, you were very helpful and I didn’t feel the need to go to any other agencies…Many thanks again. Cathryn Buckle, Lindfield, West Sussex.2008.

Finding a new nanny is rarely a straight forward process, but it was made considerably easier for us once we contacted Harmony at Home. The calibre of the candidates was not only high, but also Frankie’s hands-on insightful approach meant that she was able to better match our requirements with the candidates’ expectations and experience. All in all, this resulted in us finding a great new nanny whom we are very happy with. In our experience, Harmony at Home delivers a professional yet sensitive service which we would highly recommend. Jason & Emma Taylor, Hadlow Down, East Sussex. 2008.

Many thanks to you and your team Frankie. You found our family the perfect match. I highly recommend Harmony At Home for anyone who wants quality service with a personal, friendly touch. Thanks again, Elaine Hammerton, Bolnore Village, Haywards Heath. 2008.

Chris & I would like to thank you for finding our amazing Maternity Nurse. She got us up and running and into a routine quickly. The service you provided was excellent and very thorough. I can highly recommend your services, many thanks again. Naomi Davies, Hampshire.

Thank you for sending us our temporary nanny, she has been excellent. What a great service you provide. Thank you again.Mrs L Holliday. West Sussex. 2008.

With the arrival of our son, Harmony At Home provided an excellent service and quickly found us a wonderful nanny to help. Many thanks again, Lucy Fitzmaurice, Lindfield, West Sussex. 2008.

Dear Frankie, Sorry I haven’t been back to you sooner – it is a testament to how well things are going.The nanny you have found us has settled in really well & I find her lovely to work with. She gets on very well with the boys & seems very fond of them. My sons are particularly fond of her as she spends hours cutting & sticking & drawing with them. Thank you so much for finder her for us. I will recommend you without hesitation. Mrs J Simpson, Haywards Heath. 2007.

Dear Frankie, I trust you completely & I think you’re the best in the business – professional & pro-active, you genuinely care about your nannies as well as your clients. I would not bother to use other agencies! L Oxley, Newick

Harmony At Home is distinctive….. Frankie knows the job, she has been there. She is always happy to discuss everything with you. If you find dealing with agencies a chore, then talk to Frankie, you won’t be disappointed. Mrs S White, Newick

Dear Frankie, Thank-you for your excellent service. Both nannies you sent completely fitted our brief – whereas in our experience the majority of agencies wasted our time by submitting totally unsuitable people – or we simply didn’t hear from them again. You listened to us and took care to get it right. I will not hesitate to recommend you whenever the opportunity arises! Jackie Bedford, Felbridge. 2007.

I was delighted with the service I received from Harmony At Home. It was a great comfort to know that every care and attention was given to my son, and I received a very efficient service from a reliable, professional childcare agency. Mrs G Hall. Lindfield, West Sussex. 2007.

Many thanks for all your help in finding us a nanny. You really listened to what our needs were & managed to send the perfect candidate. Our own modern day Mary Poppins! It is going to make going back to work so much easier, knowing there is someone I really trust at home with my children. Mrs K Hunter, West Sussex. 2007.

Very helpful. In depth, thoughtful questions on registration forms. You have an intuitive feel for what was required. Thank you. Mrs F, West Sussex. 2006.